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TYPE OF COURSES
COURSE

Provide Responsible Gambling Services

This unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and to assist those customers who have issues with problem gambling.

Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos.

The major forms of gambling are wagering (racing and sport) and gaming (gaming machines, table games, Keno and lotteries). Both forms of gambling are relevant to the hospitality industry.

Hospitality venues may operate Totalisator Agency Board (TAB) outlets for wagering on racing and sport events. They may also cover the full range of gaming activities, including operating gaming machines, table games, Keno and lotteries.

Learning Live is a Registered Training Organisation (RTO) and as such, we are responsible for the quality of the training and assessment in compliance with the Standards for Registered Training Organisations 2015, and for the issuance of AQF certification documentation.

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Men At Work training courses are Nationally Recognised Training
Course Title Provide responsible gambling services
Cost $250.00
Inclusions
  • Training and Assessment on Learning Live site
  • Lunch, drinks and snacks on the day
Duration 1 day (classroom/ practical)
Location 12 Belah Road, Port Macquarie

or

8/21 Industrial Drive, Coffs Harbour

Delivery Mode Face-to-face
Career Outcomes Responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in the sale and service of gambling activities in licensed premises, including the licensee, gaming supervisors and gaming managers when involved in operational gambling activities.
On Completion Participants are awarded a Statement of Attainment on successful completion of the course. They also receive an Interim Certificate which they take to a Service NSW centre which supplies Competency Card and photo services.
Cards typically take three weeks to arrive after attending a Service NSW centre. Delay can mean expiry of the Interim Certificate’s 90-day work period with the result a student cannot work in relevant roles. Participants are encouraged to attend a Service NSW centre as soon as possible after the course is completed.
Description This unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and to assist those customers who have issues with problem gambling.
Cancellation Cancellation fees apply if enrolments are cancelled within 3 business days of the start date of the course.
Unit Code Title Currency More Information
 SITHGAM001 Provide responsible gambling services Current Visit training.gov.au
Requirements
  • Training and assessment must be completed in English (no interpreters or outside assistance can be used during the assessment)
  • Training and assessment must be completed in New South Wales
  • Appropriate clothing including covered shoes or boots are required on our site
  • Photo identification
Participants will be asked for the following information
  • USI number
  • Personal details
  • Have you completed this course or a similar course in the past?
  • Do you have any other experience related to the course of study?
  • Do you have any physical or mental barriers that will affect your ability to participate in the training and how can we adjust our delivery to ensure that you are able to participate in the training?
Date Location Action
21 August 2022 12 Belah Road, PORT MACQUARIE
9 October 2022 2/34 Hargreaves Drive Taree
23 October 2022 12 Belah Road, PORT MACQUARIE
6 November 2022 2/34 Hargreaves Drive Taree
20 November 2022 12 Belah Road, PORT MACQUARIE
4 December 2022 2/34 Hargreaves Drive Taree
18 December 2022 12 Belah Road, PORT MACQUARIE

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